FAQs & Policies
Frequently Asked Questions
Q: What ages of kids is your Fun Zone designed for?
A: Our play equipment is ideal for young kids who are 8 and under, however it is safe (and encouraged) for parents and chaperones to join their kids in the fun!
Q: Can I drop off my kids at Playgrounds Fun Zone & Cafe
A: No, Playgrounds Fun Zone & Cafe is a parent or chaperone supervised indoor play facility. In the future we have plans for hosting a Parents Night Out.
Q: My kids have nut allergies. Can I still order off your menu and be confident that no nuts came in contact with the food I order?
A: Yes, at Playgrounds Fun Zone and Cafe we take extra precautions. All of our staff is Food Handlers Certified and practice safe handling procedures. Please discuss your concerns with staff members before you place your order.
Q: What is admission for babies?
A: For children 6- 2 years old admission is $6.00. A specially designed area for little crawlers to play safely has been recently added, so they can have fun too! For children 0-5 months admission is free.
Q: Do I need to make a reservation if I want to bring a group of 10 or more kids (and parents)?
A: It is recommended that you make a reservation for a large group of 10 or more kids.
Q: Do you offer free WiFi?
Q: Do I really need to book a party or can I just come in during regular open play with a cake or cupcakes?
A: We are sorry, but no outside food is allowed, with the only exception being a birthday cake which you can bring from outside when you have a birthday party with us. You can certainly come in with a group, but we ask you to call in advance to make sure space is available. Groups with over 10 kids receive a discounted admission rate.
Q: My son has a cold; can I still visit Playgrounds Fun Zone & Cafe?
A: In order to prevent the spread of illnesses, it is best to keep your children home when they are sick.
Q: I have teenage kids; can they come into the Fun Zone and play on the equipment?
A: Our play equipment is ideal for kids 10 and under, however it is designed to be safe for parents and chaperones to play with their kids as well.
Q: Can I bring in food from home or store bought?
A: Unfortunately no outside food or beverages are allowed. We do make exceptions for allergies and you may bring an outside cake for birthday parties. Please contact us for permission.
Q: What are the hotels nearby?
A: Check with HotelsCombined.